Designing A Standard Operating Procedure (SOP) For Restructuring A Language Centre In A Buddhist College


  • Maria Fransisca Andanti Magister Manajemen Pendidikan Universitas Kristen Satya Wacana
  • Bambang Suteng Sulasmono Magister Manajemen Pendidikan Universitas Kristen Satya Wacana
  • Mawardi Mawardi Magister Manajemen Pendidikan Universitas Kristen Satya Wacana



Standard Operating Procedure (SOP), Language Centre, ADDIE Approach


The purpose of the research is designing a Standard Operating Procedure (SOP) in a language centre of a Buddhist college. The SOP was designed as part of the restructuring process of the language centre, aimed at regaining the language centre’s function as a language centre, not language teaching centre as it had been happening. By employing three phases of Branch’s ADDIE (2009), Analyze, Design, and Develop, the study produced an SOP of the language centre’s program that was aimed at guiding the management team to design and implement the programs in language centre based on the three areas of language centre’s activity. The data was gathered through interview, document study, and observation. It then was analyzed through data condensation, data display, and drawing and verification conclusions (Miles, Huberman, & Saldaña, 2014). The SOP focused on three kinds of programs to accommodate the diverse and complex activities the LC should have tackled as a language centre.


Download data is not yet available.


Akyar, I. (2012). Standard Operating Procedures (What they are good for?). In Akyar, I (Ed.), Latest research into quality control (pp. 367-391). Rijeka, Croatia: IntechOpen.

Barbé, B., Verdonck, K., Mukendi, D., Lejon, V., Kalo, J.L., Alirol, E., … Jacobs, J. (2016). The art of writing and implementing Standard Operating Procedures (SOPs) for laboratories in low-resource settings: Review of guidelines and best practices. PLOS Neglected Tropical Diseases, 10(11), 1-12. doi: 10.1371/journal.pntd.0005053

Bhattacharya, J. (2015). Guidance for preparing Standard Operating Procedures (Sops). IOSR Journal of Pharmacy, 5(1), 29-36. Retrieved from

Branch, R.M. (2009). The instructional design: ADDIE approach. New York, NY: Springer.

Bush, T. (2007). Educational leadership and management: Theory, policy, and practice. South African Journal of Education, 27(3), 391-406. Retrieved from

De Treville, S., Antonakis, J., & Edelson, N.M. (2005). Can Standard Operating Procedure Be Motivating? Reconciling Process Variability Issues and Behavioural Outcomes. Total Quality Management. 16(2), 231-241, from

Ferdous, J. (2016). Organization theories: from classical perspective. International Journal of Business, Economics, and Law, 9(2). Retrieved from

Goncharuk, L.G., Lazareva, N.O., & Alsharf, L.A.M. (2015). Benchmarking as a performance management method. Polish Journal of Management Studies, 11(2), 27-36. Retrieved from

Hradilova, A. (2015). Language centre matrix management structures: Developments in teacher training. OpenEdition Journal, (34)1, 90-105. Retrieved from

Ingram, D. E. (2001). Language centres: Their role, function, and management. Amsterdam, The Netherlands: Jon Benjamins Publishing Co.

Kinicki, A. & Williams, B.K. (2013). Management: A practical introduction (6th ed.). New York, NY: McGraw Hill Irwin.

Miles, M.B., Huberman., A.M., & Saldaña, J. (2014). Qualitative data analysis: A methods sourcebook (3rd ed.). California, CA: SAGE Publications, Inc.

Putranti, R.I. (2016). Improvement on document control review system in document control section at PT. ASIKA, Cikarang. Journal of Industrial Engineering, 1(1), 36-42. Retrieved from

Ruane, M. (2003). Language centres in higher education: Facing the challenge. Asp Open Journal, 1-18. doi: 10.4000/asp.1127

Sadjak, R., Trembath, L.A., & Thomas, K.S. (2013). The importance of Standard Operating Procedure in clinical trials. Journal of Nuclear Medicine Technology, 41, 231-233. doi: 10.2967/jnmt.113.121467

Tran, Q. & Tian, Y. (2013). Organizational structure: Influencing factors and impact on a firm. American Journal of Industrial and Business Management, 3, 229-236. doi: 10.4236/ajibm.2013.32028




How to Cite

Andanti, M. F., Sulasmono, B. S., & Mawardi, M. (2019). Designing A Standard Operating Procedure (SOP) For Restructuring A Language Centre In A Buddhist College. Kelola: Jurnal Manajemen Pendidikan, 6(2), 111–121.



Share |

Most read articles by the same author(s)

1 2 > >>