Integration of talent management and knowledge management for enhancing innovation performance

Authors

  • Tri Wikaningrum Faculty Economy, Universitas Islam Sultan Agung
  • Lisa Kartikasari Faculty Economy, Universitas Islam Sultan Agung

DOI:

https://doi.org/10.24914/jeb.v26i2.6659

Keywords:

Talent management, knowledge creation, innovation performance, social capital, ICT support

Abstract

Human capital becomes a source of competitive advantage in emergency times like pandemics where firms must survive. The knowledge possessed by these talents is an important capital to produce innovation performance for supporting the organization in responding to changes agilely. Therefore, individual knowledge is not enough, but knowledge that is valuable and can be acquired as organizational knowledge. The process of becoming organizational knowledge requires interaction between knowledge workers so that it is not only knowledge sharing but also the transfer and creation of new knowledge. The quality of knowledge itself is not only determined by how much knowledge an individual has, but also by the uniqueness and speed of access to it. Therefore, it is necessary to support communication and information technology to accelerate and facilitate the transfer of tacit and explicit knowledge as well as the transfer of knowledge levels. The purpose of this article is to examine the relationship between talent management, knowledge creation, social capital, ICT support, and innovation performance. The research was conducted at a private Islamic university in Semarang city. The sampling method used purposive sampling. The sample criteria include having a functional position of at least Lector and a minimum educational level of master’s with a total sample of 107 respondents. Data analysis used SEM with SmartPLS. The results showed that all hypotheses were proven, except the relationship between ICT support and knowledge creation.

Downloads

Download data is not yet available.

References

Abu-Shanab, E., & Subaih, A. (2019). The role of knowledge sharing and employees’ satisfaction in predicting organizational innovation. Journal of Information & Knowledge Management, 18(3), 1950026. https://doi.org/10.1142/S0219649219500266

Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25(1), 107–136. https://doi.org/10.2307/3250961

AlKerdawy, M. M. A. (2016). The relationship between human resource management ambidexterity and talent management: The moderating role of electronic human resource management. International Business Research, 9(6), 80–94. https://doi.org/10.5539/ibr.v9n6p80

Bandera, C., Keshtkar, F., Bartolacci, M. R., Neerudu, S., & Passerini, K. (2017). Knowledge management and the entrepreneur: Insights from Ikujiro Nonaka’s Dynamic Knowledge Creation model (SECI). International Journal of Innovation Studies, 1(3), 163–174. https://doi.org/10.1016/j.ijis.2017.10.005

Barney, J. B., & Clark, D. N. (2007). Resource-based theory: Creating and sustaining competitive advantage. Oxford: Oxford University Press.

Bhatt, G. D. (2000). Organizing knowledge in the knowledge development cycle. Journal of Knowledge Management, 4(1), 15–26. https://doi.org/10.1108/13673270010315371

Borghini, S. (2005). Organizational creativity: Breaking equilibrium and order to innovate. Journal of Knowledge Management, 9(4), 19–33. https://doi.org/10.1108/13673270510610305

Bouty, I. (2000). Interpersonal and interaction influences on informal resource exchanges between R&D researchers across organizational boundaries. Academy of Management Journal, 43(1), 50–65. https://doi.org/10.2307/1556385

Brewer, P. D., & Brewer, K. L. (2010). Knowledge management, human resource management, and higher education: A theoretical model. Journal of Education for Business, 85(6), 330–335. https://doi.org/10.1080/08832321003604938

Cabrera, E. F., & Cabrera, A. (2005). Fostering knowledge sharing through people management practices. The International Journal of Human Resource Management, 16(5), 720–735. https://doi.org/10.1080/09585190500083020

Cabrilo, S., & Dahms, S. (2018). How strategic knowledge management drives intellectual capital to superior innovation and market performance. Journal of Knowledge Management, 22(3), 621–648. https://doi.org/10.1108/JKM-07-2017-0309

Chadee, D., & Raman, R. (2012). External knowledge and performance of offshore IT service providers in India: The mediating role of talent management. Asia Pacific Journal of Human Resources, 50(4), 459–482. https://doi.org/10.1111/j.1744-7941.2012.00039.x

Chami-Malaeb, R., & Garavan, T. (2013). Talent and leadership development practices as drivers of intention to stay in Lebanese organisations: The mediating role of affective commitment. The International Journal of Human Resource Management, 24(21), 4046–4062. https://doi.org/10.1080/09585192.2013.789445

Chib, A. (2010). The Aceh Besar midwives with mobile phones project: Design and evaluation perspectives using the information and communication technologies for healthcare development model. Journal of Computer-Mediated Communication, 15(3), 500–525. https://doi.org/10.1111/j.1083-6101.2010.01515.x

Crane, B., & Hartwell, C. J. (2019). Global talent management: A life cycle view of the interaction between human and social capital. Journal of World Business, 54(2), 82–92. https://doi.org/10.1016/j.jwb.2018.11.002

Daraei, M. R., Karimi, O., & Vahidi, T. (2014). An analysis on the relation between strategic knowledge management and talent management strategy in profitability of the Southern Khorasan Electric Distribution Company (SKEDC). Global Journal of Management and Business, 1(2), 21–35.

Darroch, J. (2005). Knowledge management, innovation and firm performance. Journal of Knowledge Management, 9(3), 101–115. https://doi.org/10.1108/13673270510602809

Dávideková, M., & Hvorecký, J. (2017). Collaboration tools for virtual teams in terms of the SECI model. In Advances in Intelligent Systems and Computing (Vol. 544, Issue January, pp. 97–111). https://doi.org/10.1007/978-3-319-50337-0_9

Dee, J., & Leisyte, L. (2017). Knowledge sharing and organizational change in higher education. The Learning Organization, 24(5), 355–365. https://doi.org/10.1108/TLO-04-2017-0034

Desouza, K. C., & Awazu, Y. (2006). Knowledge management at SMEs: Five peculiarities. Journal of Knowledge Management, 10(1), 32–43. https://doi.org/10.1108/13673270610650085

Fernhaber, S. A., & Patel, P. C. (2012). How do young firms manage product portfolio complexity? The role of absorptive capacity and ambidexterity. Strategic Management Journal, 33(13), 1516–1539. https://doi.org/10.1002/smj.1994

Gateau, T., & Simon, L. (2016). Clown scouting and casting at the Cirque du Soleil: Designing boundary practices for talent development and knowledge creation. International Journal of Innovation Management, 20(4), 239–269. https://doi.org/10.1142/S1363919616400065

Gloet, M., & Terziovski, M. (2004). Exploring the relationship between knowledge management practices and innovation performance. Journal of Manufacturing Technology Management, 15(5), 402–409. https://doi.org/10.1108/17410380410540390

Hair, J. F., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis (8th ed.). London: Cengage Learning.

Jordão, R. V. D., & Novas, J. C. (2017). Knowledge management and intellectual capital in networks of small- and medium-sized enterprises. Journal of Intellectual Capital, 18(3), 667–692. https://doi.org/10.1108/JIC-11-2016-0120

Khan, N. U. Z., Rasheed, S., Sharmin, T., Ahmed, T., Mahmood, S. S., Khatun, F., Hanifi, S., Hoque, S., Iqbal, M., & Bhuiya, A. (2015). Experience of using mHealth to link village doctors with physicians: Lessons from Chakaria, Bangladesh. BMC Medical Informatics and Decision Making, 15(62), 1–9. https://doi.org/10.1186/s12911-015-0188-9

Kumar, J. A., & Ganesh, L. S. (2009). Research on knowledge transfer in organizations: A morphology. Journal of Knowledge Management, 13(4), 161–174. https://doi.org/10.1108/13673270910971905

Lahiri, N. (2010). Geographic distribution of R&D activity: How does it affect innovation quality? In The Academy of Management Journal (Vol. 53, Issue 5).

Lee, H., & Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination. Journal of Management Information Systems, 20(1), 179–228. https://doi.org/10.1080/07421222.2003.11045756

Liao, C., Wang, H.-Y., Chuang, S.-H., Shih, L., & Liu, C.-C. (2010). Enhancing knowledge management for R&D innovation and firm performance: An integrative view. African Journal of Business Management, 4(14), 3026–3038.

Liu, Y., & Meyer, K. E. (2020). Boundary spanners, HRM practices, and reverse knowledge transfer: The case of Chinese cross-border acquisitions. Journal of World Business, 55(2), 100958. https://doi.org/10.1016/j.jwb.2018.07.007

Lopez-Nicolas, C., & Soto-Acosta, P. (2010). Analyzing ICT adoption and use effects on knowledge creation: An empirical investigation in SMEs. International Journal of Information Management, 30(6), 521–528. https://doi.org/10.1016/j.ijinfomgt.2010.03.004

Mardani, A., Nikoosokhan, S., Moradi, M., & Doustar, M. (2018). The relationship between knowledge management and innovation performance. The Journal of High Technology Management Research, 29(1), 12–26. https://doi.org/10.1016/j.hitech.2018.04.002

Mitchell, R., & Boyle, B. (2010). Knowledge creation measurement methods. Journal of Knowledge Management, 14(1), 67–82. https://doi.org/10.1108/13673271011015570

Müller-Seitz, G. (2012). Leadership in interorganizational networks: A literature review and suggestions for future research. International Journal of Management Reviews, 14(4), 428–443. https://doi.org/10.1111/j.1468-2370.2011.00324.x

Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(2), 242–266. https://doi.org/10.5465/amr.1998.533225

Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization Science, 5(1), 14–37. https://doi.org/10.1287/orsc.5.1.14

Nonaka, I., Konno, N., & Toyama, R. (2001). Emergence of “Ba”: A conceptual framework for the continuous and self-transcending process of knowledge creation. In Nonaka, I. & Nishiguchi, T., Eds., Knowledge emergence. social, technical, and evolutionary dimensions of knowledge creation (pp.13-29). https://doi.org/10.1080/00213624.2002.11506518

Ofek, E., & Sarvary, M. (2001). Leveraging the customer base: Creating competitive advantage through knowledge management. Management Science, 47(11), 1441–1456. https://doi.org/10.1287/mnsc.47.11.1441.10249

Scaringella, L., & Malaeb, R. C. (2014). Contributions of talented people to knowledge management. Journal of Applied Business Research (JABR), 30(3), 715–724. https://doi.org/10.19030/jabr.v30i3.8556

Singh, J. B., Chandwani, R., & Kumar, M. (2018). Factors affecting Web 2.0 adoption: Exploring the knowledge sharing and knowledge seeking aspects in health care professionals. Journal of Knowledge Management, 22(1), 21–43. https://doi.org/10.1108/JKM-08-2016-0320

Smith, K. G., Collins, C. J., & Clark, K. D. (2005). Existing knowledge, knowledge creation capability, and the rate of new product introduction in high-technology firms. Academy of Management Journal, 48(2), 346–357. https://doi.org/10.5465/amj.2005.16928421

Sparrow, P. R., & Makram, H. (2015). What is the value of talent management? Building value-driven processes within a talent management architecture. Human Resource Management Review, 25(3), 249–263. https://doi.org/10.1016/j.hrmr.2015.04.002

Srivastava, S. C., & Shainesh, G. (2015). Bridging the service divide through digitally enabled service innovations. MIS Quarterly, 39(1), 245–268.

Steinfield, C., Scupola, A., & López-Nicolás, C. (2010). Social capital, ICT use and company performance: Findings from the Medicon Valley Biotech Cluster. Technological Forecasting and Social Change, 77(7), 1156–1166. https://doi.org/10.1016/j.techfore.2010.03.004

Stevens, R. H. (2010). Managing human capital: How to use knowledge management to transfer knowledge in today’s multi-generational workforce. International Business Research, 3(3), 77–83. https://doi.org/10.5539/ibr.v3n3p77

Subramaniam, M., & Youndt, M. A. (2005). The influence of intellectual capital on the types of innovative capabilities. Academy of Management Journal, 48(3), 450–463. https://doi.org/10.5465/amj.2005.17407911

Tripathi, V. R., Popli, M., Ghulyani, S., Desai, S., & Gaur, A. (2021). Knowledge creation practices at organizational boundaries: The role of ICT in sickle-cell care for tribal communities. Journal of Knowledge Management, 25(3), 595–617. https://doi.org/10.1108/JKM-09-2019-0521

Tu, J. (2020). The role of dyadic social capital in enhancing collaborative knowledge creation. Journal of Informetrics, 14(2), 101034. https://doi.org/10.1016/j.joi.2020.101034

Vaiman, V., & Vance, C. (2008). Smart talent management: Building knowledge assets for competitive advantage (V. Vaiman & C. M. Vance (eds.)). UK: Edward Elgar Publishing. https://doi.org/10.4337/9781848442986

Whelan, E., & Carcary, M. (2011). Integrating talent and knowledge management: Where are the benefits? Journal of Knowledge Management, 15(4), 675–687. https://doi.org/10.1108/13673271111152018

Wikaningrum, T. (2021). MOC approach and its integration with social network and ICT: The role to improve knowledge transfer. In Lecture Notes in Networks and Systems (Vol. 278, pp. 357–364). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-030-79725-6_35

Downloads

Published

2023-10-25

How to Cite

Wikaningrum, T., & Lisa Kartikasari. (2023). Integration of talent management and knowledge management for enhancing innovation performance. Jurnal Ekonomi Dan Bisnis, 26(2), 331–348. https://doi.org/10.24914/jeb.v26i2.6659

Issue

Section

Articles